Privacy Policy for VSS

Last updated: 24 September 2026

VSS is committed to protecting the privacy and security of its users. This Privacy Policy explains how information is collected, used, stored, and protected when you use the VSS mobile application and related services. By using the VSS application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information — When you access VSS, we may collect: Name; Employee or user identification details; Email address; Phone number; Organization or company details; Login credentials and authentication information.

Operational Data — To support VSS workflows, we may collect: Camera inventory information; Device serial numbers; Barcode and QR code scan data; Parcel and shipment records; Trip information; Installation and uninstall records; Evidence and verification records.

Photos and Media — The application allows users to capture and upload evidence images, including: Camera installation photographs; Camera removal photographs; Verification images; Site-related documentation images. These images are collected only for operational and verification purposes.

Device Information — We may automatically collect: Device model; Operating system version; App version; Device identifiers; Log and diagnostic information.

Location Information — If enabled by your organization and device permissions, VSS may collect location information to verify field activities, installation locations, trip records, and operational workflows.

2. How We Use Information

We use collected information to: Authenticate users and control access; Manage camera inventory; Track parcels and transfers; Manage trips and field operations; Verify installation and uninstall activities; Maintain operational records; Improve application performance; Detect unauthorized activities and security incidents; Provide technical support and troubleshooting.

3. Camera Access

VSS requires camera access to: Capture installation evidence; Capture uninstall evidence; Scan QR codes and barcodes; Upload operational verification images.

Camera access is used only when initiated by the user within the application.

4. Storage and Security

We implement reasonable administrative, technical, and organizational measures to protect information against: Unauthorized access; Loss or theft; Misuse; Alteration; Disclosure.

While we strive to protect information, no electronic transmission or storage system can be guaranteed to be 100% secure.

5. Data Sharing

We do not sell personal information.

Information may be shared only: With the user's authorized organization; With service providers assisting in application operations; When required by law, regulation, or legal process; To protect the security, rights, or property of VSS and its users.

6. Data Retention

Information is retained only for as long as necessary to: Provide services; Maintain operational records; Meet legal, regulatory, or contractual obligations; Resolve disputes and enforce agreements.

Retention periods may vary based on organizational requirements.

7. User Responsibilities

Users are responsible for: Maintaining the confidentiality of login credentials; Using the application in accordance with organizational policies; Providing accurate operational information.

Users should immediately notify their administrator if they suspect unauthorized access to their account.

8. Third-Party Services

The application may utilize third-party technologies for: Authentication; Cloud hosting; Analytics; Data storage; Technical support.

These providers may process information solely for service delivery and operational purposes.

9. Children's Privacy

VSS is intended for business and organizational use and is not directed toward children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the application or related service platforms. Continued use of VSS after updates constitutes acceptance of the revised policy.

11. Contact Information

For questions regarding this Privacy Policy, data handling practices, or privacy concerns, please contact your organization's VSS administrator or the authorized VSS support team.

Consent

By accessing or using the VSS application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.