Dealer App

Dealer Application Privacy Policy

Privacy Policy

Last Updated: September 26, 2026

Introduction

Dealer DMS ("Company", "we", "our", or "us") values the privacy of its dealers, distributors, retailers, employees, and business partners. This Privacy Policy explains how information is collected, used, stored, and protected through the Dealer Management System (DMS) used for managing dealer operations, orders, schemes, inventory, and business relationships.

By using the DMS platform, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

The DMS platform may collect the following information:

Business Information

* Dealer name * Distributor name * Retailer information * Business address * GST number * Dealer code and account details

Contact Information

* Name * Mobile number * Email address * Designation * Business contact details

Order and Transaction Information

* Product orders * Purchase history * Sales records * Scheme and incentive details * Outstanding balances * Billing and payment-related information

Location Information

Where applicable, the application may collect location information to support order processing, field activities, delivery tracking, attendance management, and business operations.

Technical Information

* Device information * IP address * Browser and operating system details * Login records * Application activity logs

How We Use Information

The collected information is used to:

* Manage dealer and distributor relationships * Process and track orders * Provide product, pricing, and scheme information * Monitor sales performance * Generate reports and analytics * Provide customer support * Improve operational efficiency * Maintain platform security * Comply with legal and regulatory requirements

Information Sharing

Goyal Power Tool does not sell personal information to third parties.

Information may be shared only with:

* Authorized employees and management of Goyal Power Tool * Authorized distributors and dealers as required for business operations * Technology service providers supporting the DMS platform * Government or legal authorities when required by law

Data Security

We implement reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or misuse.

Security measures may include:

* Password-protected access * Role-based permissions * Secure cloud storage * Encrypted data transmission * Activity monitoring and audit logs

Data Retention

Information is retained as long as necessary for business operations, legal compliance, dispute resolution, and contractual obligations.

User Responsibilities

Users are responsible for:

* Keeping login credentials confidential * Providing accurate information * Using the platform only for authorized business purposes

Third-Party Services

The DMS platform may integrate with third-party services including:

* SMS services * WhatsApp Business services * Payment gateways * ERP and accounting software * Cloud hosting providers

These services may have their own privacy policies governing their use.

Your Rights

Subject to applicable laws, users may request:

* Access to their information * Correction of inaccurate information * Deletion of information where legally permissible * Information regarding data processing practices

Requests may be submitted to Goyal Power Tool through official communication channels.

Changes to This Privacy Policy

Goyal Power Tool reserves the right to update this Privacy Policy from time to time. Updated versions will be published within the DMS platform or associated websites.

Contact Us

For any questions regarding this Privacy Policy or data handling practices, please contact:

Goyal Power Tool Email: [[email protected]](mailto:[email protected])

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Technology Platform Developed & Maintained By: DeveloperBox Innovations Pvt. Ltd.