Privacy Policy for छत्तीसगढ़ पंचायत दर्पण
Last updated: 25-09-2026
This Privacy Policy explains how छत्तीसगढ़ पंचायत दर्पण collects, uses, stores, and protects information when you use the mobile application and its related services.
Information We Collect
Depending on the features you use, the App may collect or process your mobile number, name, user role, Panchayat-related information, district, block, village, LGD information, profile details, profile photos, documents, and information submitted through the AI Assistant.
The information is used to provide authentication, personalized Panchayat-related services, document access, scheme and work-related information, AI-assisted services, profile management, and other features available within the App.
Mobile Number and Account Information
Your mobile number may be used for authentication, account identification, session management, and providing access to the App. Profile information such as name, role, Panchayat, district, block, village, and LGD-related information may be used to provide relevant services and information.
Camera, Photos and Voice Input
The App may allow users to update their profile photo using the device camera or photo picker. The App also provides voice-based interaction with the AI Assistant. Microphone access is used when the user actively chooses the voice-input feature.
The App does not intentionally access unrelated photos or continuously record microphone audio when these features are not being used.
AI Assistant and Documents
The App provides AI-assisted text and voice interactions for Panchayat-related queries. Information submitted to the AI Assistant may be processed to understand requests and provide information related to schemes, works, documents, Panchayats, LGD codes, and other available services.
The App may also provide Panchayat-related documents and PDF files for viewing and information purposes.
Data Security
We take reasonable technical and organizational measures to protect user information against unauthorized access, disclosure, loss, misuse, or alteration. Where applicable, information transmitted between the App and servers is protected using appropriate security measures such as HTTPS/TLS.
Information Sharing
We do not sell users' personal information. Information may be shared with authorized service providers or backend systems when necessary for authentication, AI services, data storage, application functionality, maintenance, security, or legal requirements.
Data Retention and Deletion
Information is retained only for as long as reasonably necessary to provide the services, maintain accounts, comply with applicable legal requirements, resolve disputes, and fulfill operational requirements.
Users may request deletion of their account and associated personal information through the available account deletion or support mechanism, subject to applicable legal and operational requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date. Users are encouraged to review this page periodically for the latest information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact the App developer or support team using the official contact details provided for the App.