Custom AI Development

Company Knowledge Chatbot

Trained on your own documents and manuals

Trained on your own documents and manuals. We design and ship Company Knowledge Chatbot on your data, your rules and your stack, so it works inside the business, not beside it.

Projects delivered
200+
Clients served
160+
Years building software
10+
Models built on it, kept private
Your data

What we do

AI built on your data, your rules and your stack.

Trained on your own documents and manuals. We design and ship Company Knowledge Chatbot on your data, your rules and your stack, so it works inside the business, not beside it.

Discovery defines the problem boundary, data sources and success metrics first. Then we build a focused release you can operate, measure and extend.

  • Product and engineering leaders

    A partner who can ship production AI without leaving brittle prototypes behind.

  • Operations and domain owners

    Models grounded in real documents, workflows and exception paths.

  • Founders and CXOs

    Clear phases, ownership and ROI, not an open-ended experiment.

What we deliver

What Company Knowledge Chatbot includes.

  • 01

    Trained on your documents

    Manuals, policies and SOPs made searchable by question.

  • 02

    Answers with sources

    Every reply points to the document it came from.

  • 03

    Access by role

    People only see what they are allowed to.

  • 04

    Stays up to date

    New documents are added without a rebuild.

How we work

From first call to launch, in 4 clear steps.

  1. Step 01

    Discover & prioritise

    We map the process, check whether the data can support the idea, and rank use cases by value against effort.

  2. Step 02

    Prototype & evaluate

    A working slice on your real data, measured against an agreed evaluation set instead of a demo script.

  3. Step 03

    Harden & integrate

    Guardrails, permissions, fallbacks, and integration into the systems your team already uses every day.

  4. Step 04

    Operate & improve

    Monitoring for drift, cost, and quality, with a retraining rhythm and clear ownership after handover.

Technology

What we build it with.

Proven building blocks, chosen for your use case and your data rules.

  • Language modelsGeneral models adapted to your task where they fit.
  • Retrieval (RAG)Ground answers in your documents and databases.
  • Python ML stackTraining, evaluation and data pipelines.
  • Computer visionRead images, documents and video frames.
  • Inference APIsVersioned endpoints your apps can call.
  • Evaluation and monitoringQuality, drift and cost tracked after launch.

How we build AI

AI you can measure, control and own.

  1. 01

    Measured, not assumed

    Every use case ships with an evaluation set and a baseline, so improvement is a number rather than an opinion.

  2. 02

    Humans stay in control

    Irreversible actions need approval, confidence thresholds route to people, and every action is logged.

  3. 03

    Your data stays yours

    Access-scoped deployments, retention rules you define, and no training on your data without written consent.

  4. 04

    Built to be handed over

    Documentation, runbooks, and enablement so your engineers can own and extend what we build.

FAQ

Questions, answered.

It depends on the workflows and integrations involved. After discovery we agree a first release you can run and measure, then expand from there.

It depends on the problem. Discovery includes a data readiness check, and some use cases work well with your documents and a general model.

No. Your data stays yours, with access controls and retention rules you define.

Yes, where the use case allows. See Private / On-Premise AI for setups where data never leaves your office.

Ready to scope Company Knowledge Chatbot?

Bring the problem and the data you have, and we will tell you honestly what AI can do with it.