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Privacy Policy – Dealer DMS

Last updated: 24 August 2026This Privacy Policy explains how we collect, use, store, and share information when you use the Dealer DMS mobile application (“App”) for dealer and distributor order and inventory management.By using the App, you agree to this Privacy Policy.

1. Who this App is forDealer DMS is a B2B business application used by authorized dealers, distributors, and related staff of a company that uses our platform. It is not directed at children under 13 (or under 16 where applicable).

2. Information we collect2.1 Account and identity information
  • Mobile phone number (used for OTP login via Firebase Phone Authentication)
  • Name, email address, username (as configured for your account)
  • Role / permissions (e.g. dealer, distributor)
  • Company / dealer / distributor association
2.2 Business and transaction data
  • Product catalog views and cart contents
  • Orders, order status, delivery-related details you submit
  • Inventory / warehouse location selections related to orders
  • Notifications related to orders and account activity
  • Other business data you enter while using the App
2.3 Device and technical information
  • Device push notification token (FCM token) and platform (e.g. Android)
  • Authentication tokens stored securely on your device
  • Basic technical logs such as IP address, user agent, and timestamps (for security and audit purposes, where enabled)
2.4 Information we do not collect (current App)The App does not currently request access to:
  • Precise GPS / device location
  • Camera or photo gallery
  • Contacts, SMS inbox, or call logs
  • Advertising IDs for third-party ads


3. How we use your informationWe use the information to:
  • Authenticate you (OTP / phone verification) and keep you signed in
  • Provide dealer/distributor features (catalog, cart, orders, pending items, notifications)
  • Sendpush notificationsabout order and account events
  • Operate, maintain, and improve the App and related backend services
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations and enforce company policies
We do not sell your personal information.

4. Legal bases (where applicable)Depending on your region, we process data based on:
  • Performance of a contract (providing the App to authorized business users)
  • Legitimate interests (security, service reliability, product improvement)
  • Consent (where required, e.g. certain notification preferences)
  • Legal compliance


5. How we share informationWe may share information with:PartyPurposeYour company / distributor administratorsAccount management, order processing, supportGoogle FirebasePhone OTP authentication and push messaging (FCM)Our hosting / infrastructure providersRunning the API and storing app dataAuthoritiesOnly if required by law or to protect rights and safetyService providers process data only to provide services to us and under appropriate safeguards.

6. Data storage and security
  • Account and business data are stored on our servers / databases.
  • Login/session tokens on the device are stored using secure on-device storage.
  • We use reasonable technical and organizational measures (access controls, encrypted transport via HTTPS, authentication) to protect data.
  • No method of transmission or storage is 100% secure; we cannot guarantee absolute security.


7. Data retentionWe retain personal and business data:
  • For as long as your account is active and needed to provide the service, and
  • As required by your company’s policies, audit needs, or applicable law.
When an account is deactivated or deleted by an administrator, related data is removed or anonymized according to backend retention rules, except where we must keep records for legal reasons.

8. Your rights and choicesSubject to applicable law and your company’s admin controls, you may:
  • Access or update profile information available in the App
  • Request correction of inaccurate data via your administrator or our contact email
  • Request deletion of your account (processed through your company admin / our support)
  • Disable push notifications in device settings (some service messages may still apply through other channels)
If you are an employee/dealer of a company using Dealer DMS, that company may control your account data as the business customer.

9. Children’s privacyThe App is intended for business users only. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will take appropriate steps to delete it.

10. International transfersYour information may be processed on servers located in [India / other regions where we or our providers operate]. Where required, we use appropriate safeguards for cross-border transfers.

11. Third-party servicesThe App uses:
  • Firebase Authentication(phone OTP)
  • Firebase Cloud Messaging(push notifications)
Their handling of data is also governed by Google’s privacy policies:
  • https://policies.google.com/privacy
  • https://firebase.google.com/support/privacy


12. Changes to this policyWe may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the App after changes means you accept the updated policy. Material changes may also be notified in the App or by email where appropriate.

13. Contact usFor privacy questions or requests:
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